Shoddy, incompetent, and corrupt come to mind when I think of these people. They did not abide by the contract because they repeatedly performed work on my property without my written consent. WRITTEN CONSENT is mandated in the contract. They lumped a bunch of miscellaneous work together to make it seem legitimate. They charged me at $49/hour for several hours to change the locks and then charged me $49 for one hour to give the tenants the keys and to check the locks on my 1,535 square feet property. It took them 6 hours at $49/hour to clean and change a screen door! They were obsequious toward the tenants (treating every work request like an emergency) and negligent and disrespectful toward me the owner, their client. They incessantly called me on my cell phone while I was at work even after I told them that I wanted work requests and estimates in writing as expressed in the contract. I fired them after 2 months, but I wish that I had never worked with them. AVOID these people like the PLAGUE!