Better Business Bureau

Better Business Bureau of Central New England

BBB's mission is to be the leader in advancing marketplace trust. BBB accomplishes this mission by:* Creating a community of trustworthy businesses* Setting standards for marketplace trust* Encouraging and supporting best practices... * Celebrating marketplace role models, and;* Denouncing substandard marketplace behaviorBBB sees trust as a function of two primary factors - integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business's track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.BBB ensures that high standards for trust are set and maintained. We exist so consumers and businesses alike have an unbiased source to guide them on matters