Call Experts

24/7 Customer Service

The world is becoming more automated and mass-produced, but what really matters is the human touch and connection. Call Experts staffs call center professionals 24/7 at our three locations (Charleston, SC; Charlotte, NC; and Branchburg, NJ). We have award-winning customer service and offer custom answering services for all business types: medical afterhours, nurse triage, employment hotlines, marketing lines, lead qualification, help desk, order entry, dispatch services, property management, funeral services, meeting look-ups, switchboard services, virtual receptionists etc.). We believe in inspiring real communication again. The customer service world is now 24/7. When you use a service like us, you save on the costs of hiring full-time staff and are protected from staffing issues, emergencies, and tech failures. We are also a fraction of the cost of hiring full-time staff. When customers call a business and get voice mail, the majority of them hang up (69%) and call another vendor. Companies that do not use a live human service are constantly missing opportunities. In addition, when a company runs on-call staff, we offer reporting and accountability to track how quickly the staff is responding and escalate emergency calls to ensure problems are handled.Using Call Experts gives business professionals the FREEDOM to focus on what they do best and let us handle the details.