Carrabba's Italian Grill

Thought we would treat everyone to a nice Family Dinner and not cook tonight. Decided to try out Carrabba's Family Bundle. Ordered online for delivery. I won't even bother to complain that it took over 1 1/2 Hrs to get the delivery or that the food arrived cold. The biggest problem was that Carrabba's didn't bother giving us everything included in the meal! What is an Italian Dinner without the Bread? We called Carrabba's and a very unpleasant Woman answered. She informed us they ran out of Bread and that oversight was not their Problem. She blamed the Delivery Person for them running out of Bread. REALLY? Read that again, it's the Drivers fault the Restaurant ran out of food! Then she told us there was nothing they would do because the Bread is "FREE". Funny, when you list an item as INCLUDED IN PRICE it is NOT FREE! Sauce is included, Dressing for the salad is included. But somehow the Bread advertised with the meal is not their problem. Calling us "Sweat Heart" every few seconds in the most disdaining way possible does not help either. The F Bomb would have been less insulting. All they had to do was call and tell us they were out. We either would have said OK or Canceled the order and saved the $76 spent on a cold meal with out the advertised items. So if you are thinking about a nice meal from here I suggest you think twice. Why risk not getting what you ordered and have a nasty Person tell you it's not their problem. There are a lot of good businesses out there who would be more than happy to get you the food you want and if a mistake is made I doubt those other ones would treat you like a joke.