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Chauncey's
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Elizabeth City, 404 S Hughes Blvd
Phone (252) 338-2219
Johnny Lefty Padilla
10 / 7 / 2016
1
5
Worst services experience/ Employee harassment

On Tuesday, Sep 27th, 2016, I purchased Item number 222258699482 HP All In One Touchsmart 310 PC at eBay online auctions.

Unfortunately, The Item arrived damaged and unusable due to improper packaging according to UPS damage claims department.. I was contacted by your employee Yokisha who notified me to these findings and that all she would be able do is issue a partial refund of $80.00 instead of the full purchase price of $196.25.

I advised Yokisha that the offer of $80.00 was not an acceptable offer, and that I am requesting a full refund because of the findings and evidence UPS has showing your company as liable for the damaged items. At that point she became argumentative, irate, and disrespectful towards me. I am not one who likes confrontations or feel that she has the right to threaten me when I am the customer who is being affected by the negligence of your company or packaging.

Yokisha then started to send me messages via eBay stating that she will not refund the Computer and that maybe I was the one who did the damages to the item.

She then made a statement that was very upsetting and I will attach the messages she sent for you to review. In one of her rants Yokisha stated “That I should be more worried about the Hurricane headed towards my city than a computer” another that she made was

New message from: chaunceyspawn2013 (1,025)

LOL...yea, yea yea. Go pack up and get ready to evacuate. That should be your concern buddy!!! LOL

This is a very serious and for Yokisha to think that a City/State that is in State of Emergency, in which people’s lives are in danger, is a laughing matter she needs to reconsider the type of work that she does because retail or and customer service based job is not for that type of cold hearted person.

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