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CRMI Solutions A Division of RDI
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Business description
Contact Center service provider specializing in call center services for Catalog,Retail and Multichannel direct sales companies both B-C and B-B.
CRMI Solutions is a Division of RDI Marketing Services specializing in the catalog/retail multichannel industry. Providing B2C/B2B inbound & outbound services. Order entry, customer service, we excel at upsell/cross sell, credit card and third party sales. Proactive outbound customer support & sales, retention/reactivation and winback programs. With 8 call centers networked together utilizing the Interactive Intelligence i3 voice/data platform we have over 1200 agents ready to serve with full multi-Language support. Help Desk, tier 1 & 2 Tech Support. Quick surveys and customized market reseach programs (we have a dedicated market research staff). Database Verification, Data Entry, Back Office support and much more. Contact me and we can discuss the solutions you are looking for.
General information
- Consumer Products & Services Shopping Catalog and Mail-Order Houses Catalog Sales
| Estimated number of employees: | 1,000 to 4,999 | |
| Annual sales estimate: | 0 | |
| City / suburb: | Sarasota, FL | |
| County: | Sarasota |
Inbound Order Entry and Customer Service, Webchat & E-mail response, Help Desk - Tech Support Tier 1 & 2, Outbound Sales, Surveys, Etc, Multi-language Support
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