My brother passed away in March, 2015. I paid for his cremation and all fees and told them I would return to pick up his ashes in a few weeks. They had no problem collecting the $3,000.00+ dollars from me . They gave his ashes to someone who didn't pay for them, and now they are lost. I have asked for his remains and they can't give them to me. I have asked for my money back and they won't do that either. How can they call themselves respectful and do this type of business?