English/Spanish Call Center Services. Inbound order processing, lead generation, emergency dispatch, appointment setting and customer services.
English/Spanish Call Center Services
At Pronto, we partner with clients to increase revenue and improve customer relationships in our call center services. Every day, every level of our organization proactively works at improving your customer service, order processing or lead generation program.
We customize contact center solutions for corporate, non-profit and medical clients in the English and Hispanic Markets. Pronto's award-winning bilingual agents handle over 3.5 million telephone and internet contacts each year 24/7/365 in English and Spanish.
With 30 years experience, our people and our processes deliver exceptional call center results consistently. Our conversion rates, efficient call handling, and transparent reporting keep our annual customer retention at 98%!