Evolve Customer Support

Data Center Preventive Maintenance and Service Provider

eVOLVE Customer Support is a Single Source Solution preventive maintenance and service provider for Mission Critical Facilities. eVOLVE Customer Support services Mission Critical Facilities in the USA, Canada and UK. Our superior PM and service program encompasses the entire Mission Critical Facility needs: Maintenance Scheduling and Planning 24/7/365 Support and Call Center eTAG (Equipment Tagging Process) Emergency Service Contact Escalation Process CRM Management and Reporting System UPS and Battery System Programs Static Switch and PDU Programs PDU Cabling and management Automatic Transfer System Programs Generator Programs Fuel Management and Safe Programs Data Center Cleaning Services Thermal Infrared Scanning and Reporting Data Center Monitoring System HVAC System Programs (CRAC, Chillers, Cooling Tower, Condenser, Water Treatment) Fire Detection and Suppression System Programs (Gaseous, Pre-Action, Wet) IMBS Systems (Fire Suppression Maintenance Bypass System and EPO eVOLVE's Professional Service Coordinator provides: Physical site inspecting and tagging process Develop an routine preventive maintenance schedule Emergency and non-emergency service work Coordination and tracking of all service work Follow-up with service work completion update Provide professional service reports Resolution of service issues Provide additional services proposal and recommendations