Geeks.Online

24x7 Onsite, Online Nationwide Computer service

Why should you choose GeeksOnline?It’s really simple! We are here to help you! Whether you need help with a personal computer, or ongoing support for a business. Your Service Manager will be assisting you, and learning your custom software needs to better serve your goals. A dedicated person who is there for you 24/7; like your own personal “geek.”Your Service Manager will:Provide immediate live on-screen assistance remote support. Our software is easy to use, and secure!Assist with peripherals; such as printers and scanners, and provide technical advice.Perform proactive maintenance of your computer- make it lean, green, or just faster!Assist with software upgrades; moving data, files, software from computer to computer.Provide and install anti-virus software- whether you have one computer or a whole network.But we aren’t just one geek…We are your own personal IT team! We are your Help Desk! We are a nationwide company, with many available service managers and technicians. That gives us more knowledge and skills to serve you.Your Service Manager will also:Maintain your service history, so that any of our other Service Managers can provide emergency assistance to any member of your household, or other office employees using the computers.Dispatch on-site service technicians quickly- at your door within 24 hours! (Expedited service is also available.)Minimize or eliminate down time by scheduling maintenance after hours, or when it’s convenient for you.Provide our “concierge service.” Allow us to call your software customer service or technical support for you, and work out any software service issues directly with them. This eliminates the frustrating phone calls that waste your time, and don’t fix anything. We speak “tech” and can help quickly resolve a problem.Why are our geeks different?We care!Our main concern is to assist you in any way possible. We never want to leave you with anything but the optimal impression. We will never thoughtlessly delete files, bookmarks, or programs that you need. We will never take your computer or network offline without communication. We will get you back online as quickly as possible. We are more accountable! We will ensure your satisfaction- while being polite, knowledgeable, and technically skilled.