Purchased a Jeep Grand Cherokee from Ideal Auto sales in 2014 and in April of 2015 I paid the Jeep off. I was told that the title would take 7 to 10 business day to come in as I paid the jeep off very early. I called on the 7th and the 10th day. I was told each time they would call me when my title would arrive. It is now May 14th I called and yet again no idea of where my title is I am told it would be here by the end of next week. I asked her how 7-10 days turned into 30 days. Her response is it was over looked. How could something be over looked if I have called multiple times to get my title..I paid the car off I own the car I want the title. I will warn everyone away from purchasing a vehicle from this company. Just to give a background story I never missed a payment never had an issue (because I didnt have to deal with them) until I paid the vehicle off.