We used Gred for our son's wedding. He was disorganized and his own DVD player didn't work when we interviewed him. We should have walked away then, but the party planner highly recommended him. On the wedding he was distant and didn't speak to any of us. About 20 minutes before the party ended, there was a beautiful moment on the dance floor. When we looked for Fred, we realized he had gone home and not told us or the party planner. I've never heard of this happening to anyone before. We threatened to sue for failing to fulfill his contract, but of course he held the video so we settled for a discount and moved on. Others should be forewarned.