Horrible. I give one star for the initial people I spoke with. I bought a $28 brush at the hair show. I literally went back to the room and was excited to try it on my hair. It immediately broke into 2 pieces. I returned it with the original sales slip. Took copies of the receipt. Spoke with a woman who said she received the package, and at first she was surprised because it didn't look like there was anything wrong with it then the whole top came off. Said there were no more Triangolo 14502 brushes in stock and they would send me one out as soon as they came in. Fast forward a year. Still no brush and now they say they have no record they received it at all. It shouldn't be up to me to chase a business down for what they promised. Unfortunately I'm very busy, and have other brushes, obviously, so when I remember I call. This is absolute garbage. Garbage product from a garbage company. Shame on you for not making good on your obligation.
