Rally Auto Mall Collision

I took my car in to Rally collision because it is were my daughter always takes her car. I had not been in an accident of any kind in years had no idea what to expect. I was introduced to Patty she is such a warm and caring person she made me feel comfortable leaving my vehicle there. I was without a vehicle for 4 day upon telling this to Patty she right away made sure I was given a rental. I picked up my car a few days later and on the way home my tire light came on. The workers had already gone on for the day so I stop and had air put in the tire the next day Patty called to make sure everything was ok. I did not realize at the time that the tire even though new was damaged I finally had to get it repaired. On my way to my sister's my battery died and I had to replace it I had not been under the hood since getting the vehicle back, they had repaired the right driver fender, grill and hood and other things. I had no idea that the hood liner was hanging. When I call Patty, she was absolutely great her whole concern was that I was ok she took care of everything by calling my insurance letting them know of the problem and seeing that everything was taken care of. I wanted someone to be aware of her concern for the customer it is very rare these day. Again thank you for everything. Praying nothing else happens, however it nice to know you have somewhere you can go were the customer matters.