I was in the market for a set of juggling clubs and was really excited to see I could buy local (I also live in Ohio). However, after not hearing anything for nearly a month, I called and emailed multiple times with no reply. After 4 months, I found the company owner on facebook and messaged him. He replied saying there was a mix up, asked for my order information, and that he would call me to work it out. That was several weeks ago and not only has he never gotten in contact with me at all, he has since been ignoring my messages (even though I can see he has read them). I've also found similar stories from unhappy customers on reddit and the BBB website.
It pains me to be writing a negative review about someone trying to make a living in the circus arts, but this guy has stolen $80 from me and I don't want this to happen to anyone else.