I showed a picture of what I wanted for my 3 year old son-- short on the sides and longer on the top (to do faux hawks or just gel). Instead, they scalped him and completely buzzed his whole head. Not the cute buzz either. The white trash kind with long pieces sticking out and bangs. I recommend this place to no one. Worst hair experience I've ever had. Cookie Cutters did a better job-- my dog could do a better job.